Watch the latest episode in our LinkUnite Interview Series, featuring Tracy Laney, Vice President of Sales at Contact Center Compliance! Tracy dives into some of the compliance industry’s biggest challenges and what the supportive environment and strong membership lineup LinkUnite provides has meant to her.
In her interview, Tracy discusses a few of the current challenges in the call center compliance sector, emphasizing the need for greater awareness and education to protect the “good guys” out there, who may unknowingly fall into non-compliance. She highlights Contact Center Compliance’s efforts to empower companies through education rather than sales, aiming to prevent issues before they arise.
Tracy also shares her own personal experiences with LinkUnite, which started from a simple dinner among friends discussing their roles as mothers and professionals. Realizing that many of the traditional industry networking events didn’t typically cater to the unique dynamics that many women were looking for. She and her peers recognized the need for a platform focused on collaboration rather than competition. For Tracy, LinkUnite has become a vital space to connect with other women over shared experiences, personal growth, and professional partnerships.
Stay tuned for future episodes in our LinkUnite Interview Series to see who’s featured next! For more video content from OPTIZMO, take a look at our full Video Library or visit our YouTube channel.