By Tom Wozniak, Chief Operating Officer – published on Forbes on 11/7/24

Pop quiz. When is the best time to start building your email list? Answer: yesterday. But, unless you have a time machine, the best feasible answer is today! I would argue that almost no matter what type of business you’re in, from consumer e-commerce to B2B SaaS and everything in between, there’s value in building an email program for your company—and that value compounds over time like interest on a bank account.

Hopefully, I don’t have to convince you of the value of an email list, but here’s a very short and incomplete list of reasons why building an email list makes sense for your business—no matter what industry you’re in.

• It provides a way to connect directly with your audiences (e.g., clients and prospects).
• Email is arguably the most cost-effective marketing and communications channel, so the potential ROI is extremely high.
• Performance is highly trackable, allowing you to accurately measure that potentially high ROI.

So, email seems like a pretty good arrow to add to your marketing quiver. Now, all you need to do is build that email program—potentially, from the ground up. Whether you’re starting from zero subscribers or you already have an existing email list, your goal is to keep growing that list by adding more subscribers. So, here are five tips for building your list, with a long-term view in mind.

1. Make it easy for people to sign up.

This may seem fairly obvious, but how many times have you had to search for a newsletter subscription sign-up form on a site—or randomly discovered they had a newsletter after running across the sign-up box in some less-than-obvious area? If you want to get people to sign up for your email program—and you do—then let’s agree it should be as easy as possible.

You can still include a double opt-in by immediately sending an email to have the recipient confirm their email address. But, make sure that email goes out ASAP. I’ve signed up for email programs before where the sign-up process suggested I would receive a confirmation email, but it didn’t come immediately—or, in some cases, ever. Don’t fall prey to this simple mistake.

2. Be very clear about what your email program will deliver to recipients.

When someone subscribes to your newsletter or email program, you want them to stick around for a while. The whole point is to grow your list over time. The bigger the list, the more opportunities you have to engage with your audience and drive revenue. One of the best ways to attract and keep more of those long-term subscribers is to make it clear what they’re signing up for at the outset. Do you plan on sending them a weekly newsletter that includes in-depth content and links to buy cool products? Tell them that before they sign up. Give them clear examples of what you’re going to send and how often.

This means you need to have a plan for what you’re going to send. So, make sure you’ve given thought to what you want your email program to look like long-term. It doesn’t mean you can’t change things up down the road, but have a clear vision for your existing and near-future email program that you can explain to your new sign-ups.

3. Use all your digital and real-world ‘real estate’ to drive sign-ups.

Along with making it easy to sign up, maximize your opportunities to attract new subscribers by taking advantage of every place (real or virtual) where you connect with your audiences today. That includes your website(s), social media feeds, existing email program (forwards and referrals) and real-world interactions.

One of the best sources of new subscribers is your existing email list. It’s filled with people who want to receive your content. Give them incentives for forwarding your email to their friends and getting them to sign up. Those incentives don’t have to be monetary. You could highlight subscribers who send you the most referrals in upcoming newsletters. Sometimes, people just want a little recognition. So, don’t forget to ask your current subscribers to help you grow. They’re already invested, and everyone loves sharing something interesting and valuable with their friends.

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Tom Wozniak heads up Marketing, Communications, and overall Operations as the COO for OPTIZMO Technologies.